How to act in harassment situations
3. Processing harassment cases in organisations
3.2. How to deal with a person who has experienced harassment
you see or hear harassment or inappropriate behaviour, try to put a stop
to the situation. You can, for instance, cut in, join the conversation or
question any inappropriate comments. The important thing is to somehow put
an end to the situation. It takes real courage to take action against
harassment when it is taking place.
is not always entirely clear whether what is happening constitutes
harassment or bullying. If you are unsure about it, just join the
conversation and ask whether everything is ok.
and listen to the person who has experienced harassment. Ask them what
kind of help they need and how they would like you to act in the
recommend taking the person to the side so that you can discuss matters
you know how the person who has experienced harassment wants you to act,
try to follow their wishes.Know
your own limits. Conflict and harassment situations put a strain on the
people resolving them, too. Make sure that you do not take on too much
responsibility by directing people towards other providers of help, too.
You do not need to suddenly become a health care or crisis situation
professional. Some contact details for crisis situations can be
the person does not want to start resolving the situation immediately, or
this is not advisable due to them being upset or intoxicated, for
instance. Make sure that the person is not left alone. Together with
them, agree on a time when you will get back to the matter.